Retail security is an important part of a successful business operation particularly for malls, shopping centers and stores. Retail security is actually so much more than just preventing and apprehending shoplifters - it is also about keeping the employees, shop owners and customers safe and secure. Here are the most important things to look for when hiring the best shopping centre security personnel:
In most states, people who will be working as security personnel are required to hold security guard licenses. This is often a requisite for hiring by a security agency or company. Most states apply stringent rules regarding licenses and will require employees of agencies to have one. State departments also require shopping centres to hire only security personnel who are licensed and will likely charge a fine to those who are caught with unlicensed staff.
Why is a license important? A license is an assurance that the shopping centre security personnel have undergone and passed the necessary training course to qualify them for the job. Security personnel also have to undergo a background check before earning their license.
Experience
When hiring the best shopping centre security, make sure to look for have enough experience in retail security. Experienced personnel are aware of what their job entails and know exactly what to expect from the environment where they will be working. Security needs in a retail environment is different from, say, a corporate or hotel or events environment. The best shopping centre security who have relevant experience are more likely to be effective in doing their jobs.
One of the most important things to remember when hiring the best shopping centre security personnel is their background and track record. Whilst most agencies will gladly provide their potential client with proof that their security staff has undergone a background check, it is also a good idea to find out about the past performance of both the agency and its employees. This is to provide the client with sufficient information about how well the personnel handled their job and whether their performance was satisfactory or not.