The increasing demand of staying on top of the business world has given rise to corporate concierge services. It is critical for a business to maintain a smooth operation with an always increasing profit margin. These can be achieved through a combination of satisfying customers beyond their expectations and getting a continuous high-standard performance from their employees. Getting steadfast loyalty from customers and employees is one of the goals at the top of the list for every company. Incorporating a concierge service for both your customers and employees can be one of the most lucrative investments a corporation will make.
But with the growth of the concierge industry and the escalating demand for that service, what exactly is a concierge? The origin of the word is unknown but some associate it in France during the Middle Ages. The term comes from the French “comte Des cierges”, which translates to “keeper of the candles”. This described the people who were then in charge of lighting the candles in Medieval castles. Their responsibilities eventually grew to include the requests and whims of visiting nobles. The term in due course evolved to signify as keeper of the keys to government buildings and public structures like hotels in addition to houses of the nobility. In today’s world, the word concierge can be plainly interpreted to be a personal assistant.
The word usually brings the hotel industry at the foremost of our minds but the fast-paced rat-race of a very competitive and dynamic global marketplace has taken the concierge industry to extend beyond the hotel lobbies. Businesses all over the world ranging from large conglomerates to small and medium-sized firms spanning across all industries have acquired the services of concierge agencies to fulfil the need to ameliorate the burdens of their employees and to reward top customers and gain better business relations through them.
The extent of the services offered by concierge agencies is wide-ranging and is constantly being amended to include all the needs of their clients. They are responsible for the minor tasks so that their clients can focus on their weighty assignments and ease the burdens of their everyday life. Dry cleaning, grocery shopping, ticket and restaurant reservations, dropping off and picking up of children and transportation services are a few of the benefits a concierge agency brings.Some companies offer the addition of a concierge service with their security packages. These are the ones to look out for. Getting an excellent security service for your premises and a dependable concierge service in one is a treat of a lifetime!
